Posted a month ago

Job summary

• Job post source

  This job is directly from Frontdoor, Inc.

• Job overview

  The Product Manager role at Frontdoor, Inc. involves leading cross-functional initiatives to enhance the home maintenance and repair app, driving customer satisfaction and business outcomes.

• Responsibilities and impact

  The Product Manager will analyze data to identify issues and opportunities, collaborate with stakeholders to define solutions, develop product roadmaps, create business cases, and lead go-to-market strategies while managing product delivery with engineering and UX teams.

• Experience and skills

  The position requires 5+ years of product management or relevant experience, strong analytical and quantitative skills, ability to manage multiple priorities, work in ambiguous environments, and collaborate across teams; preferred skills include experience with marketing tools, pricing systems, and strategic execution.

• Company information

  Frontdoor, Inc. is a leader in home service plans with over 50 years of experience, operating brands like American Home Shield and offering a cutting-edge app for home repair and maintenance using Streem technology.

• Job location and travel

  The job location is in the US with no specific office or remote work details provided.

• Unique job features

  The role offers the opportunity to work on innovative home repair technology integrating real-time video chat with experts and involves strategic and real-time problem solving using data-driven approaches.

Company overview

Frontdoor, Inc. is a leading provider of home service plans, offering a range of solutions to help homeowners manage and maintain their home systems and appliances. The company generates revenue primarily through the sale of service plans and subscription-based services, which provide customers with access to a network of pre-screened service professionals for repairs and maintenance. Established in 2018 as a spin-off from ServiceMaster, Frontdoor has quickly become a prominent player in the home services industry, leveraging its digital platform to enhance customer experience and operational efficiency. With a focus on innovation, Frontdoor continues to expand its service offerings and improve its technological capabilities to meet the evolving needs of homeowners.

How to land this job

• Tailor your resume to emphasize your experience in product management, especially your ability to collaborate with cross-functional teams and drive initiatives that improve customer experience and business outcomes.

• Highlight your analytical skills, including your proficiency in using data and metrics to identify trends, solve problems, and develop business cases, as these are critical for this role at Frontdoor, Inc.

• Apply through multiple channels such as Frontdoor’s corporate careers page and LinkedIn to maximize your application visibility and increase your chances of landing an interview.

• Connect with current product managers or marketing professionals at Frontdoor on LinkedIn; use ice breakers like commenting on recent product launches or asking about their experience working with Streem technology to start a conversation.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'product roadmap,' 'go-to-market strategy,' 'cross-functional collaboration,' 'data analysis,' and 'customer experience' to ensure your resume passes initial screenings.

• Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply on, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.