ATLANTA, GAPosted a month ago

Job summary

• Job post source

  This job is directly from HD Supply

• Job overview

  The Category Experience Analyst at HD Supply focuses on enhancing the customer experience through site merchandising, content strategy, and product taxonomy within specific categories to optimize site performance.

• Responsibilities and impact

  The role involves analyzing customer behavior and competitive data, improving taxonomy and purchase paths, tracking content performance, and performing ad hoc reporting to identify opportunities for continuous site optimization and process improvement.

• Experience and skills

  Requires a BS/BA with 2-5 years of related experience or an MS/MA with 2-4 years of related experience; certification may be required in some areas.

• Work environment and culture

  The work environment is comfortable and mostly indoors with minimal physical demands and occasional travel under 10%.

• Unique job features

  The job offers increasing independence with guidance on complex issues and may involve mentoring junior staff.

Company overview

HD Supply is a leading industrial distributor in North America, specializing in providing a broad range of products and services to professional customers in the maintenance, repair, and operations (MRO), infrastructure, and specialty construction sectors. The company generates revenue by supplying essential products such as electrical, plumbing, and HVAC equipment, along with value-added services like inventory management and procurement solutions. Founded in 1974, HD Supply has grown through strategic acquisitions and expansions, becoming a key player in the industrial distribution market.

How to land this job

• Tailor your resume to highlight expertise in site merchandising, content strategy, and product taxonomy, emphasizing your ability to optimize site experience and enhance customer buying journeys within specific categories.

• Showcase your skills in analyzing customer behaviors, competitive benchmarking, and data-driven decision-making to identify and implement improvements in customer experience and site performance.

• Apply through multiple channels such as HD Supply's corporate career site and LinkedIn to maximize your chances of being noticed for the Category Experience Analyst role.

• Connect with current employees in HD Supply's merchandising or e-commerce divisions on LinkedIn; use ice breakers like commenting on recent site updates or asking about key challenges in site optimization to start conversations.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'site merchandising,' 'content strategy,' 'customer experience,' 'data analysis,' and 'SEO' to ensure it passes automated screenings.

• Use Jennie Johnson's Power Apply feature to automate tailored applications, locate multiple job posting sources, and identify LinkedIn contacts for networking, letting you focus your energy on interview preparation and skill enhancement.