REMOTEPosted 20 days ago

Job summary

• Job post source

  This job is directly from TimeDoc Health

• Job overview

  The Remote Care Coordinator (Certified Medical Assistant) at TimeDoc Health provides chronic care management services to patients, playing a crucial role in coordinating care and improving patient health outcomes remotely.

• Responsibilities and impact

  The role involves conducting monthly CCM calls with patients and providers, creating personalized care plans, identifying social determinants of health, collaborating with healthcare teams, empowering patients, and maintaining confidentiality while handling a high volume of calls.

• Compensation and benefits

  The position offers medical, dental, and vision insurance, paid time off including sick leave and mental health days, paid holidays, internet reimbursement, and a supportive, growth-oriented work culture with opportunities for career advancement.

• Experience and skills

  Candidates must have at least 1 year of experience as a CMA/RMA with active accreditation, strong English communication skills, proficiency with EMR/EHR systems and office software, phone professionalism, self-motivation, and organizational skills; care coordination or geriatric experience is preferred.

• Career development

  TimeDoc Health promotes from within, supporting employee growth with a culture focused on grit, results, and openness, providing opportunities to build a career in the intersection of medicine and technology.

• Work environment and culture

  The company fosters a vibrant, inclusive remote work environment with community engagement activities, transparency, and a mission-driven focus on patient health and hospital avoidance.

• Company information

  Founded in 2015, TimeDoc Health is a leader in virtual Chronic Care Management, combining SaaS, remote monitoring, and digital services to support over 50,000 patients with a goal of one million by 2025.

• Job location and travel

  This is a fully remote position requiring a private home office with reliable internet and a second monitor; company laptop and software are provided.

• Unique job features

  The job uniquely combines healthcare and technology in a remote setting, offering a high-impact role in chronic care management with a strong emphasis on patient empowerment and continuous learning.

Company overview

TimeDoc Health is a healthcare technology company that provides a platform for chronic care management and remote patient monitoring. They make money by offering subscription-based services to healthcare providers, enabling them to deliver continuous care and improve patient outcomes through real-time data and analytics. Founded in 2015, TimeDoc Health has grown by addressing the increasing demand for telehealth solutions, particularly in managing chronic conditions, and has established itself as a key player in the digital health industry.

How to land this job

• Position your resume to highlight your Certified Medical Assistant accreditation and at least one year of clinical experience, emphasizing patient-centered care and chronic care management skills relevant to TimeDoc Health's virtual CCM services.

• Showcase your strong communication abilities, both verbal and written, and your proficiency with EMR/EHR systems, Microsoft Office, and Google Suite, aligning with the job's technology requirements.

• Apply through multiple channels including TimeDoc Health's corporate careers page, LinkedIn, and other job boards where the role is posted to maximize your application visibility.

• Connect with care coordination or clinical team members at TimeDoc Health on LinkedIn and use ice breakers such as commenting on their recent posts about patient care innovation or expressing enthusiasm for TimeDoc’s mission to improve chronic care management.

• Optimize your resume for ATS by incorporating keywords from the job description like 'Chronic Care Management,' 'patient-centered care,' 'care coordination,' 'EMR,' 'communication skills,' and 'technology proficiency' to pass automated screenings.

• Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, helping you focus your time on interview preparation and networking.