Job summary

  • Job post source

    This job is directly from Community Healthcare Network

  • Job overview

    The Patient Navigator I/HH at Community Healthcare Network plays a key role in the Care Management team by assisting patients through assessments, outreach, and care coordination to improve patient access and engagement.

  • Responsibilities and impact

    The role involves conducting patient assessments, outreach to patients especially those lost to care, scheduling appointments, educating patients on services and policies, maintaining care records, and supporting care managers with patient engagement and care coordination.

  • Experience and skills

    Requires a High School Diploma or GED with two years of office or related experience preferred.

Company overview

Community Healthcare Network (CHN) is a not-for-profit organization that provides comprehensive healthcare services to underserved communities in New York City. They offer a wide range of services including primary care, dental care, mental health services, and specialized programs for HIV/AIDS, diabetes, and women's health. CHN generates revenue through a combination of government funding, grants, and patient fees on a sliding scale based on income. Founded in 1981, the organization has grown to operate multiple health centers across the city, emphasizing accessible, culturally competent care for all.

How to land this job

  • Tailor your resume to highlight experience in patient engagement, outreach, and care coordination, emphasizing your ability to conduct patient assessments and manage care records effectively.

  • Focus on showcasing your communication skills, particularly in educating patients about health services, scheduling appointments, and facilitating urgent care needs, as these are key responsibilities for the Patient Navigator role.

  • Apply through multiple platforms including Community Healthcare Network's official careers page and LinkedIn to maximize your application visibility and reach.

  • Connect with current employees in the Care Management or Patient Navigation teams at Community Healthcare Network on LinkedIn, using ice breakers such as commenting on recent community health initiatives they participated in or asking about the team’s approach to patient outreach.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'patient assessment,' 'care coordination,' 'outreach activities,' 'scheduling appointments,' and 'health education materials' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and follow-ups.