REMOTEPosted 21 days ago

Job summary

• Job post source

  This job is directly from DrLullaby

• Job overview

  The Remote Scheduling Support Specialist at DrLullaby is a remote role focused on patient outreach and appointment follow-up to ensure patients receive timely care.

• Responsibilities and impact

  The specialist will proactively contact patients via text, phone, and email to confirm or reschedule appointments, manage no-show lists with high outreach volume, resolve common patient barriers, document contacts in CRM and EMR systems, maintain a high scheduled-to-seen rate, and support scheduling during team absences.

• Compensation and benefits

  This is a 1099 contractor role with flexible part-time hours, working 5 hours per day remotely; specific salary and benefits are not detailed.

• Experience and skills

  Candidates should be friendly, persuasive communicators comfortable with high call volumes, detail-oriented, self-directed, and have a HIPAA-compliant remote setup; experience in behavioral health, telehealth, or scheduling support is a plus.

• Work environment and culture

  The role supports a mission-driven telehealth team emphasizing empathy, hustle, structure, and patient care.

• Company information

  DrLullaby is a telehealth company focused on patient care through remote support and scheduling services.

• Job location and travel

  The position is 100% remote with flexible weekday hours requiring some morning and evening availability.

• Unique job features

  The job uniquely combines patient outreach with scheduling support in a remote, flexible contractor role focused on maintaining high patient care engagement.

Company overview

DrLullaby is a digital health company specializing in pediatric sleep solutions, offering evidence-based behavioral sleep interventions for children and adolescents through telehealth services. The company generates revenue by partnering with healthcare providers, insurers, and directly with families to deliver personalized sleep coaching and therapy, often integrating with existing pediatric care networks. Founded by Dr. Funke Afolabi-Brown, DrLullaby leverages technology to make expert sleep care more accessible and addresses a significant gap in pediatric behavioral sleep medicine. Notably, the company emphasizes research-backed methods and collaborates with clinicians to ensure high-quality, measurable outcomes for patients. Candidates should be aware of DrLullaby’s commitment to digital innovation, clinical excellence, and expanding access to pediatric sleep health.

How to land this job

• Position your resume to highlight your communication skills, ability to manage high-volume outreach, and experience with remote work environments, emphasizing empathy and patient support.

• Focus on showcasing your proficiency with CRM systems like Monday.com and EMR tools such as Healthie, along with your attention to detail and ability to follow through on tasks.

• Apply through DrLullaby's official corporate careers page as well as LinkedIn to maximize your application visibility and chances of being noticed.

• Connect with current Scheduling Support Specialists or team leads at DrLullaby on LinkedIn; start conversations by complimenting their commitment to patient care or asking about their experience working remotely in telehealth.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient outreach', 'scheduling support', 'CRM', 'remote work', and 'HIPAA compliance' to ensure it passes initial screening filters.

• Jennie Johnson’s Power Apply feature can automate submitting tailored applications across multiple platforms and identify key LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.