NEW YORK, NYPosted 25 days ago

Job summary

• Job post source

  This job is directly from My Travel Connection

• Job overview

  The Customer Service Coordinator (Travel Services) role involves providing exceptional travel-related customer service and booking support to clients, contributing to memorable travel experiences.

• Responsibilities and impact

  The role requires delivering premium concierge-level service, managing communications promptly, planning and booking travel arrangements using various platforms, and processing payments securely.

• Compensation and benefits

  The job offers flexible hours, ongoing training, travel industry certification, exclusive travel discounts, and the ability to work remotely.

• Experience and skills

  No prior experience is necessary; essential qualifications include a customer-focused mindset, strong communication skills, and organizational ability; applicants must be at least 18 and reside in the U.S., Mexico, or Australia with access to a laptop or smartphone and WiFi.

• Career development

  Opportunities include becoming a certified Travel Professional with recognized industry credentials and ongoing support for career growth.

• Work environment and culture

  The company promotes a supportive, flexible, and remote work environment focused on customer service excellence and personal growth.

• Company information

  My Travel Connection is a travel services company focused on delivering exceptional travel experiences and support to clients.

• Job location and travel

  This is a remote position allowing work from home with flexible scheduling options.

• Application process

  Applicants are encouraged to apply online to start their career in travel services with provided training and support.

• Unique job features

  The job features comprehensive training for beginners, flexible scheduling, travel industry certification, and exclusive travel perks.

Company overview

My Travel Connection is a travel agency specializing in personalized travel planning and booking services for both leisure and business clients. The company generates revenue through commissions from airlines, hotels, and tour operators, as well as fees for customized itineraries and premium travel packages. Established to provide tailored travel experiences, it emphasizes customer satisfaction, offering expert advice and exclusive deals. Candidates should note its focus on leveraging technology and partnerships to deliver seamless travel solutions, making it a competitive player in the travel industry.

How to land this job

• Position your resume to highlight your passion for travel and exceptional customer service skills, emphasizing your ability to create memorable experiences and assist clients with care and professionalism.

• Focus on showcasing your communication strengths, organizational skills, and adaptability to fast-paced environments, as these are key for managing inquiries and booking travel efficiently.

• Apply through multiple channels including My Travel Connection's official corporate website, LinkedIn job postings, and reputable job boards to maximize your visibility for the Customer Service Coordinator role.

• Connect with current employees or recruiters in the travel services or customer support divisions on LinkedIn; use ice breakers like commenting on their recent travel-related posts or asking about their favorite part of working at My Travel Connection to initiate friendly conversations.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'travel booking,' 'concierge-level care,' 'communication,' and 'organization' to ensure your application passes initial screenings.

• Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.