NEW YORK, NYPosted 22 days ago

Job summary

• Job post source

  This job is directly from Uber

• Job overview

  The Content Designer II - Rider role at Uber focuses on creating clear, accessible, and engaging content for the Uber rider app to enhance user experience and support the company's transportation mission.

• Responsibilities and impact

  The role involves designing impactful UX content, developing scalable content frameworks, collaborating with cross-functional teams, using research and analytics to improve content, advocating for accessibility and inclusivity, and contributing to the growth of content design practices at Uber.

• Compensation and benefits

  The salary range is $152,000 to $169,000 annually for US locations including New York, San Francisco, and Seattle, with eligibility for bonuses, equity awards, and various benefits detailed on Uber's careers site.

• Experience and skills

  Candidates need 3+ years of content design and UX writing experience, a portfolio of digital product content, and cross-functional collaboration skills; preferred qualifications include a related degree, experience with consumer products, localization and accessibility knowledge, multitasking ability, strong communication, and conversational content design experience.

• Career development

  Opportunities include contributing to content design growth at Uber by developing guidelines, sharing best practices, and scaling the content design discipline within the company.

• Work environment and culture

  Uber values accessibility, inclusivity, simplicity, and user advocacy, fostering a fast-paced environment where collaboration and clear communication are essential.

• Company information

  Uber is a leading transportation company focused on innovative, user-friendly ride-sharing and mobility solutions globally.

• Team overview

  The candidate will join the Rider/Maps design team, working closely with product managers, engineers, researchers, designers, and marketing managers to deliver cohesive user experiences.

• Job location and travel

  The position is based in US cities including New York, San Francisco, and Seattle, with details on remote work not specified.

• Unique job features

  This role uniquely balances strategy, systems thinking, and creativity to shape global messaging and information architecture for Uber's rider app, emphasizing accessibility and inclusivity.

Company overview

Uber Technologies, Inc. is a global technology company that revolutionized the transportation industry by offering ride-hailing services through its mobile app, connecting passengers with drivers of vehicles for hire. Founded in 2009 by Garrett Camp and Travis Kalanick, Uber has expanded its services to include food delivery through Uber Eats, freight transportation, and even autonomous vehicle research. The company generates revenue primarily by taking a percentage of each fare from rides and deliveries. Uber's growth has been marked by significant milestones, including its initial public offering in 2019, and it continues to innovate in the mobility sector while navigating regulatory challenges worldwide.

How to land this job

• Position your resume to highlight your expertise in content design and UX writing, focusing on crafting clear, concise, and engaging language for digital products, particularly in app interfaces.

• Emphasize your experience collaborating with cross-functional teams such as product managers, engineers, and designers, and showcase your ability to advocate for accessibility, inclusivity, and localization in content.

• Apply through multiple channels including Uber's official careers page and LinkedIn to maximize your application visibility and increase your chances of landing an interview.

• Connect with content designers or members of the Rider/Maps design team at Uber on LinkedIn; use ice breakers like commenting on a recent Uber design initiative or asking about their approach to balancing strategy and creativity in content design.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'content design,' 'UX writing,' 'accessibility,' 'localization,' 'cross-functional collaboration,' and 'content strategy' to ensure your resume passes initial screenings.

• Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify relevant LinkedIn connections for networking, allowing you to focus on preparing for interviews and refining your portfolio.