REMOTEPosted 22 days ago

Job summary

• Job post source

  This job is directly from My Travel Connection

• Job overview

  The Lead Travel Planner role at My Travel Connection involves creating exceptional travel experiences and providing premium customer service to clients remotely, impacting customer satisfaction and company reputation.

• Responsibilities and impact

  The role requires managing client communications, planning and booking travel arrangements using various platforms, processing payments, and delivering high-quality concierge-level service to travelers.

• Compensation and benefits

  The job offers flexible work hours, travel industry certification, and exclusive travel discounts as benefits; specific salary details are not provided.

• Experience and skills

  No prior experience is necessary; essential skills include strong customer focus, clear communication, and organizational abilities in a fast-paced environment.

• Career development

  Opportunities include gaining recognized travel industry certification and ongoing training and support to build a career in travel planning.

• Work environment and culture

  The company promotes a supportive, customer-focused culture with flexible remote work options and values excellence in service.

• Company information

  My Travel Connection is a travel service company that provides tools and training for travel planning and booking, emphasizing customer service and travel expertise.

• Job location and travel

  The position is fully remote, allowing work from home with flexible scheduling options.

• Unique job features

  This role offers unique benefits such as travel industry certification and exclusive travel perks, distinguishing it from similar positions.

Company overview

My Travel Connection is a travel agency specializing in personalized travel planning and booking services for both leisure and business clients. The company generates revenue through commissions from airlines, hotels, and tour operators, as well as fees for customized itineraries and premium travel packages. Established to provide tailored travel experiences, it emphasizes customer satisfaction, offering expert advice and exclusive deals. Candidates should note its focus on leveraging technology and partnerships to deliver seamless travel solutions, making it a competitive player in the travel industry.

How to land this job

• Position your resume to emphasize your passion for travel and exceptional customer service skills, highlighting your ability to deliver personalized, white-glove service to clients.

• Focus on showcasing strong communication skills, both verbal and written, along with your organizational abilities and capacity to multitask in a fast-paced environment, as these are key for managing bookings and client interactions.

• Apply through multiple platforms including My Travel Connection's official corporate website and LinkedIn to maximize your application visibility for the Lead Travel Planner role.

• Connect with current employees or recruiters in the travel planning or customer service divisions at My Travel Connection on LinkedIn; use ice breakers like commenting on their recent posts about travel trends or asking about their favorite travel destinations to start a conversation.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'customer-focused,' 'travel booking,' 'concierge service,' 'communication skills,' and 'organization' to ensure it passes automated screenings.

• Utilize Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn connections for networking, allowing you to focus more energy on preparing for interviews and refining your skills.