LISLE, ILPosted a month ago

Job summary

• Job post source

  This job is directly from Molex

• Job overview

  The Application Support Specialist role at Molex supports Product Development tools to ensure engineering teams globally can innovate effectively, ideal for early IT career professionals.

• Responsibilities and impact

  The specialist provides Tier 2 support for engineering applications, troubleshoots issues, makes minor configurations, assists with reporting, collaborates with IT teams, supports desktop applications, and documents solutions.

• Compensation and benefits

  The salary range is $65,000 to $85,000 annually with eligibility for variable pay bonuses; benefits include medical, dental, vision, retirement plans, paid time off, educational assistance, and other wellness programs.

• Experience and skills

  Requires 1-2 years in enterprise application or IT support with foundational knowledge of product development tools; preferred qualifications include a relevant degree, experience with engineering apps, reporting tools, ITIL familiarity, and strong communication skills.

• Career development

  The role offers growth opportunities in a dynamic, global team environment with a focus on learning and collaboration.

• Work environment and culture

  Molex promotes a diverse, inclusive culture valuing entrepreneurship, innovation, and employee wellbeing in a supportive work environment.

• Company information

  Molex is part of Koch companies, emphasizing empowerment, innovation, and value creation for employees and the company.

• Team overview

  The candidate will join a 10-member global Enterprise Technical Support team focused on supporting Product Development end users.

• Unique job features

  This role offers hands-on experience with key enterprise engineering tools and involvement in global IT collaboration and problem-solving.

Company overview

Molex is a global electronics and connectivity solutions provider specializing in the design and manufacturing of electronic, electrical, and fiber optic interconnection systems. They generate revenue through the sale of connectors, cables, and other electronic components used across various industries, including automotive, consumer electronics, and telecommunications. Founded in 1938, Molex has a rich history of innovation, including the development of the first electrical terminal block. The company is a subsidiary of Koch Industries, which acquired it in 2013, further expanding its market reach and technological capabilities.

How to land this job

• Position your resume to highlight your hands-on experience or foundational knowledge with enterprise product development tools like Teamcenter, Polarion, and Siemens NX, as these are central to the role at Molex.

• Emphasize your problem-solving skills, ability to provide Tier 2 support, and experience collaborating with global IT teams, as well as any familiarity with ITSM tools like ServiceNow and ITIL processes mentioned in the job description.

• Apply through multiple channels including Molex's official corporate careers page and LinkedIn to maximize your application visibility and ensure you reach the appropriate hiring team.

• Connect with current employees in Molex's Enterprise Technical Support or Product Development divisions on LinkedIn. Use ice breakers like asking about their experience supporting global engineering teams or inquiring about the challenges of managing PD tools at Molex to start a conversation.

• Optimize your resume for ATS by incorporating keywords such as 'Tier 2 support,' 'Teamcenter,' 'Polarion,' 'ServiceNow,' 'incident management,' 'problem-solving,' and 'ITIL.' Tailor your resume to reflect these terms naturally within your experience and skills sections.

• Jennie Johnson's Power Apply feature can automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and skill development.