Job summary
Job overview
The Vehicle Programs Analyst at Percepta is responsible for managing various vehicle and employee purchase program projects, ensuring smooth operations related to vehicle administration and customer service.
Responsibilities and impact
Daily responsibilities include providing administrative support, processing vehicle-related documentation, managing billing invoices, and suggesting process improvements for better efficiency and customer service.
Experience and skills
A high school diploma is required, with a preferred Bachelor's degree; candidates should have at least 3 years of administrative office experience and proficiency in mainframe and web system applications.
Company information
Percepta is involved in vehicle programs and administrative tasks related to vehicle management, focusing on customer service and operational efficiency.
Company overview
Percepta is a global customer experience and contact center solutions provider, specializing in delivering high-quality customer service, technical support, and sales support for various industries, including automotive, financial services, and technology. The company generates revenue through outsourcing services, offering tailored solutions that enhance customer satisfaction and loyalty. Founded in 2000 as a joint venture between Ford Motor Company and TeleTech Holdings, Percepta has grown significantly, leveraging its expertise to help clients improve their customer engagement strategies and operational efficiencies.
How to land this job
Tailor your resume to highlight your administrative experience, emphasizing your skills in vehicle processing, customer service, and document management as these are crucial for the Vehicle Programs Analyst role at Percepta.
Showcase your proficiency in MS Office and any experience with mainframe and web system applications, as these technical skills will be essential in handling the administrative tasks outlined in the job description.
Apply through multiple platforms, including Percepta's corporate site and LinkedIn, to maximize your exposure and chances of landing an interview for this position.
Connect with individuals in the Vehicle Programs division at Percepta on LinkedIn to express your interest in the role; potential ice breakers could include asking about their experience with the Manufacturer Plate Program or inquiring about the team's approach to process improvements.
Ensure your resume is optimized for ATS systems by incorporating specific keywords from the job description, such as 'administrative assistance,' 'customer account maintenance,' and 'process improvements' to enhance your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus your time and efforts on preparing for interviews and networking rather than on repetitive application tasks.
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