Percepta

Percepta is a global customer experience and contact center solutions provider, specializing in delivering high-quality customer service, technical support, and sales support for various industries, including automotive, financial services, and technology. The company generates revenue through outsourcing services, offering tailored solutions that enhance customer satisfaction and loyalty. Founded in 2000 as a joint venture between Ford Motor Company and TeleTech Holdings, Percepta has grown significantly, leveraging its expertise to help clients improve their customer engagement strategies and operational efficiencies.

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