Job summary
Job post source
This job is directly from WHOOP
Job overview
The Research Operations Coordinator at WHOOP Labs supports research operations for human subjects studies, contributing to advancing wearable technology.
Responsibilities and impact
The role involves participant onboarding, managing communications, community outreach, administrative support for studies, collaborating on operations projects to improve efficiency, and tracking project success metrics.
Experience and skills
Candidates should have experience in customer service or similar roles, communication skills with participants, strong organization and attention to detail, comfort with technical tools like Google Sheets, interest in analytics, and a Bachelor's degree or higher.
Work environment and culture
WHOOP values innovation and performance optimization, fostering a fast-paced, detail-oriented work environment focused on human performance research.
Company information
WHOOP is a company dedicated to optimizing human performance through wearable technology and research, with WHOOP Labs focusing on product development research.
Team overview
The candidate will join the WHOOP Labs team, which conducts human subjects research to develop next-generation features and technology.
Unique job features
The job offers the opportunity to work on cutting-edge wearable technology research and contribute to improving research operations efficiency.
Company overview
WHOOP is a technology company specializing in wearable fitness trackers designed to optimize human performance. They make money through a subscription-based model, offering users access to detailed analytics on sleep, recovery, and strain. Founded in 2012 by Will Ahmed, WHOOP has become a prominent player in the health and fitness industry, partnering with professional athletes and sports organizations. Their innovative approach to data-driven wellness has set them apart, making them a leader in personalized health insights.
How to land this job
Position your resume to highlight experience in participant management, onboarding, and communication across multiple channels such as email and SMS, reflecting the core responsibilities of the Research Operations Coordinator role at WHOOP.
Emphasize organizational skills, attention to detail, and familiarity with technical tools like Google Sheets and internal platforms, showcasing your ability to manage logistics and data entry efficiently in a fast-paced environment.
Apply through multiple platforms including WHOOP's official corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect with current WHOOP Labs team members or those in research operations on LinkedIn; start conversations by referencing recent WHOOP research initiatives, expressing enthusiasm for their mission to unlock human performance, or asking about their experience working on participant engagement.
Optimize your resume for ATS by incorporating keywords such as 'participant onboarding,' 'research operations,' 'data entry,' 'participant communication,' 'logistics,' and 'process improvement' to ensure it passes initial automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple relevant application channels, and find LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and deepening your industry knowledge.
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