Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Flood Department Coordinator supports flood operational teams by managing dispatch coordination, workload, reporting, and special projects to ensure efficient flood claim processing.
Responsibilities and impact
The role involves flood dispatch coordination, workload management, field administrative support, ad hoc reporting and analysis, task tracking, special projects, payroll/invoicing examination support, SLA tracking, and examiner outreach.
Experience and skills
Requires 3-5 years of flood dispatch and administrative experience, intermediate to advanced PC skills, and the ability to pass a background check and drug screen.
Work environment and culture
The company values teamwork, integrity, care, delivering results, and fostering diversity and inclusion in a supportive environment.
Company information
Administrative Strategies is a claims servicing firm established in 2010 focused on helping policyholders recover from losses by living core values of teamwork, integrity, care, delivery, and inclusion.
Company overview
1st Direct Insurance is a UK-based insurance broker specializing in providing a wide range of personal and commercial insurance products, including car, home, van, and business insurance. The company operates primarily as an intermediary, earning revenue through commissions from insurance providers when customers purchase or renew policies via their platform. Established in 1966, 1st Direct Insurance has built a reputation for offering tailored coverage solutions and competitive pricing by partnering with multiple insurers. Their focus on customer service and digital accessibility has helped them remain competitive in the evolving insurance market. Candidates should be aware of the company’s emphasis on transparency, customer-centricity, and leveraging technology to streamline the insurance process.
How to land this job
Position your resume to highlight your 3-5 years of flood dispatch and administrative experience, emphasizing your ability to manage workload and coordinate dispatch efficiently at 1st Direct Insurance.
Focus on showcasing your intermediate to advanced PC skills, data analysis capabilities, and experience with reporting and tracking SLAs, as these are key components of the Flood Department Coordinator role.
Apply through multiple platforms including the 1st Direct Insurance corporate careers page, LinkedIn, and relevant job boards to maximize your application visibility.
Connect with current employees in the flood operations or administrative teams at 1st Direct Insurance on LinkedIn; use ice breakers like commenting on recent company initiatives or asking about team culture and challenges in flood dispatch coordination.
Optimize your resume for ATS by incorporating keywords from the job description such as 'flood dispatch coordination,' 'workload management,' 'ad hoc reporting,' 'SLA tracking,' and 'examiner outreach' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal application channels, and discover LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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